Compassion Canada - Privacy Statement

Download a pdf of our Corporate Privacy Policy <84 kb> Adobe® Reader® is required to view the file. Click here to download Reader.

Introduction

Compassion Canada is committed to respecting your online privacy and security. We have structured our Web site so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your sponsor and/or donor relationship with Compassion Canada.

Awareness

Compassion Canada provides this Online Privacy Statement to make you aware of our privacy policy and security practices, and to inform you about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every Compassion Canada Web page.

What we collect

On some Compassion Canada Web pages you can become a sponsor, make donations, and request materials. The types of personal information collected on these pages are name, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our services we may, from time to time, ask you to provide us with information regarding your personal or professional interests, demographics, experiences as a sponsor, and contact preferences.

How we use it

Compassion Canada uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on your sponsored child or supported community-based project. Credit card numbers are used only for payment processing and are not retained for other purposes. From time to time, we may also use your information to contact you for market research or provide you with information we think would be of particular interest. At a minimum, we will always give you the opportunity to decline such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable. Data collected online may also be combined with information you provide when you register online as a Compassion sponsor or project supporter.

Who we share it with

Compassion Canada will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with Compassion Canada entities and/or business partners who are acting on our behalf to complete your transactions, report to you and update you. Such Compassion Canada entities and/or business partners, including those located in other countries, are bound by our privacy policies with respect to the use of this data.

Choice

Compassion Canada will not use or share the personally identifiable information, which you provide to us online, in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, you may let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will do everything we can to honour such requests.

Accuracy and Sccess

Compassion Canada strives to keep your personally identifiable information accurate. If you have concerns about the accuracy of our records on your personal information, please contact us at 1.800.563.5437 or e-mail us.

Security

Compassion Canada is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, Secure Socket Layer (SSL) protocol, when collecting or transferring sensitive data such as personal information and credit card information. Contact us if you have comments or questions about our privacy policy; please send us an e-mail.